FAQ
Popular Questions

The MACE Media Group conferences bring together more than 80,000 people a year in the cannabinoid space in several cities for two packed days of education, training workshops, educational sessions, networking opportunities, and special events. 

Have questions about the CBD Expo TOUR? Check back regularly, as this page will continue to be updated. 

1. What ticket should I purchase?

  • 2 Day General Admission – You are a member of the general public looking to learn more about CBD and hemp, as well as hear from our speakers and exhibitors.
  • 1 Day General Admission – You are a member of the general public interested in networking, learning more about CBD and hemp, as well as hear from our speakers and exhibitors for one day.
  • Exhibit Hall ONLY – You are interested in networking with exhibitors with access to the exhibit hall ONLY.

2. Is the Networking Mixer a separate price?

Entrance to the CBDIA Networking Mixer is FREE. Food and drinks are available for purchase on-site. 

3. How is my registration confirmed?

After completing registration, you will be routed to a confirmation page that will allow you to add the event to your calendar, print a receipt, edit your registration, as well as view a map and directions. In addition, you will receive a confirmation email with your registration information.

4. Is there an age restriction?

Yes , this event is for ages 21+ only, please bring a valid ID.

5. What kind of accessibility arrangements are available?

Please contact us at (877)-524-MACE or email us at info@cbdexpo.net for further assistance. 

6. Are pets, or service animals permitted?

Service animals are permitted ONLY with the proper certification and/or paperwork. Other animals are not allowed on the convention/venue premises.

7. Can I see what sessions will be presented before I arrive on site?

Yes. The program for the MACE Media Group events is regularly updated online, please refer to our upcoming event: CBD Expo SOUTH 2020 Agenda.
Note: All speaker sessions are subject to change without notice*

8. Are the presentations from the seminars available after the show?

Yes, however, there is a charge. All videos will be available on our Conference Cast channel (aamir link that please) about 14 days after the conference. We encourage you to look through our channel for videos of any previous conferences… there’s some great info there.

9. What accommodations do you provide?

MACE Media Group does not accommodate for travel and lodging. However, we do recommend our discounted room block through our preferred hotel partner. As a thank you through booking through us, MACE Media Group will provide you a FREE subscription to the latest CBD Health & Wellness Magazine subscription.

10. How can I reserve exhibitor space in the exhibit hall?

View our interactive floor plan . To reserve booth(s), Click Here

11. How can my organization become a conference sponsor?

Sponsorship opportunities are limited, so act today. To become a sponsor and for more information, please contact info@cbdexpo.net.

12. Can I advertise in the conference sessions/rooms?

Yes. Each conference session can be sponsored by YOUR company. Chair-drops, conference room banners, note-pad sponsorships, and much more are available to help promote your company throughout the entire conference. Please contact info@cbdexpo.net to make arrangements. 

13. What is the cancellation policy for the conference?

No refunds will be issued for any reason as all sales are final. Registration fees are creditable to future events should an attendee wish to cancel or the event is cancelled by MACE Media Group. Exhibitors may transfer their booth space to a future event upon cancellation.

14. Is soliciting permitted?

Soliciting of exhibitors or other attendees is strictly prohibited. Such violation may result in the attendee being removed from the event and barred from returning without refund of their registration fee.

15. What is the deadline to confirm attendance to the event or request transfer?

An attendee or exhibitor must confirm at least 30 days before the event to avoid losing their ticket or booth space. If there has been no confirmation at least 30 days before the event, tickets/booth spaces will automatically be resold. Tickets/booth spaces will be creditable to a future event. Also, if an exhibitor or attendee has previously confirmed, they may not ask to transfer 30 days or less prior to the event.

16. My question is not listed here. Whom do I contact?

Please contact us at (877)-524-MACE or email us at info@cbdexpo.net for further assistance. 

Didn’t find what you were looking for?

Contact us here and it goes directly to top management.

Support center
Still Need Help?

Contact any of our departments directly via the numbers down below or email info@cbdexpo.net. Thanks!

Event Management

Main line: 877-524-MACE Ext. 901
Zoe Linford
Direct: Ext. 022
Celeste Miranda
Direct: 805-817-0047

Booth Sales

Main line: 877-524-MACE Ext. 900
Celeste Miranda
Direct: 805-817-0047
Bradford Burgess
Direct: 805-817-0057
Kevin Tamburri
Direct: Ext. 012

Speaker Assignment

Direct line: 877-524-MACE Ext. 901
Alaiza Tiongson
Direct: Ext. 444
Celeste Miranda
Direct: 805-817-0047