FAQ
Popular Questions

The MACE Media Group conferences bring together more than 80,000 people a year in the cannabinoid space in several cities for two packed days of education, training workshops, educational sessions, networking opportunities, and special events. 

Have questions about the CBDEXPO SOUTHEAST? Check back regularly, as this page will continue to be updated. 

1. What ticket should I purchase?

  • 2 Day General Admission – You are a member of the general public looking to learn more about CBD and hemp, as well as hear from our speakers and exhibitors.
  • 1 Day General Admission – You are a member of the general public interested in networking, learning more about CBD and hemp, as well as hear from our speakers and exhibitors for one day.
  • Exhibit Hall ONLY – You are interested in networking with exhibitors with access to the exhibit hall ONLY.

Where should I park for the event?

The DoubleTree by Hilton Hotel at SeaWorld offers self-parking. Any overnight guests have a reduced parking rate of $10.00 per day plus tax. Any guests that are local and driving in each day will pay the standard self-parking rate of $18.00 per day plus tax. For close parking to the conference center, please park next to building 12 or 14. See attached photo for reference. 

3. How is my registration confirmed?

After completing registration, you will be routed to a confirmation page that will allow you to add the event to your calendar, print a receipt, edit your registration, as well as view a map and directions. In addition, you will receive a confirmation email with your registration information.

4. Is there an age restriction?

Yes , this event is for ages 21+ only, please bring a valid ID.

5. What kind of accessibility arrangements are available?

Please contact us at 805-600-2999 or email us at info@cbdexpo.net for further assistance. 

6. Are pets, or service animals permitted?

Service animals are permitted ONLY with the proper certification and/or paperwork. Other animals are not allowed on the convention/venue premises.

7. Can I see what sessions will be presented before I arrive on site?

Yes. The program for the MACE Media Group events is regularly updated online, please refer to our upcoming event: CBD Expo SOUTHEAST 2021 Agenda.
*Note: All speaker sessions are subject to change without notice*

8. Are the presentations from the seminars available after the show?

Yes, however, there is a charge. All videos will be available on our Conference Cast channel  about 14 days after the conference. We encourage you to look through our channel for videos of any previous conferences… there’s some great info there.

9. What accommodations do you provide?

MACE Media Group does not accommodate for travel and lodging. However, we do recommend our discounted room block through our preferred hotel partner: Double Tree by Hilton Hotel

10. How can I reserve exhibitor space in the exhibit hall?

View our interactive floor plan . To reserve booth(s), Click Here

11. How can my organization become a conference sponsor?

Sponsorship opportunities are limited, so act today. To become a sponsor and for more information, please contact info@cbdexpo.net.

13. What is the attendee cancellation policy for the conference?

Attendee ticket refunds are available up to forty-five days before the official first day of the Show (“Refund Deadline”). Requests for a refund must be submitted by the Refund Deadline. The service charge for processing a refund is $25.00 (or the equivalent in another currency at the time pre-show registration is opened), in addition to any amounts already paid.
Refunds are unavailable any time after the expiration of the Refund Deadline without documented bereavement, military leave, or medical leave.

14. Is soliciting permitted?

Soliciting of exhibitors or other attendees is strictly prohibited. Such violation may result in the attendee being removed from the event and barred from returning without refund of their registration fee.

15. My question is not listed here. Whom do I contact?

Please contact us at 805-600-2999 or email us at info@cbdexpo.net for further assistance. 

Didn’t find what you were looking for?

Contact us here and it goes directly to top management.

Support center
Still Need Help?

Contact any of our departments directly via the numbers down below or email info@cbdexpo.net. Thanks!

Event Management

Main Line: 805-600-2999
Heidi Sewell: 805-399-4780
Chelsea Pudwill: 805-222-6167

Booth Sales

Main Line: 805-600-2999
Jessika Carter : 805-225-3212
Celeste Miranda: 805-399-2485

Speaker Assignment

Main Line: 805-600-2999
Chelsea Pudwill: 805-222-6167
Celeste Miranda: 805-399-2485